Loft 14
-
-
Women & Men waxing
-
Underarm wax
$20
-
Nostril wax
$15
-
Lip wax
$8
-
Chin wax
$15
-
Sideburn wax
$15
-
Stomach wax
$25 and up
-
Chest wax
$55
-
Full buttocks wax
$25 to $50
-
Back wax
$65
-
Underarm wax
-
Brows & Beyond
-
Brow Tint
$30 to $45
-
Brow Lamination
$40
-
Henna Brows
$50
-
Powder Brows Touch Up (12months+)
$175 and up
-
Brow Tint
-
Eyelash Extensions
-
Lash removal
$30
-
Lash bath
$15
-
Flirty lash set
$35 to $50
-
Lash lift & tint
$75
-
Wispy add-on
$15
-
Lash fill 1 week
$40
-
Lash removal
-
Facials
-
Skin analysis
$35 to $50
-
Express Facial
$50
-
Kids Facial
$50
-
Men’s Facial
$85 to $130
-
Facial
$85
-
Acne Facial
$85 to $125
-
Hydro Jelly Facial
$100
-
High Frequency Facial
$125 and up
-
Microdermabrasion Facial
$150 and up
-
Hydrodermabrasion Facial
$150 and up
-
24KT Gold Facial
$130 and up
-
Back Facial
$100
-
Microdermabrasion + Chemical Peel
$225 and up
-
Skin analysis
-
Chemical Peels
-
Chemical Peel
$125
-
3 Chemical peels
$300
-
Chemical Peel
-
Training Classes 1:1
-
Classic & Hybrid
$599
-
Volume & Mega Volume
$200
-
Wispy Lashes
$200
-
Classic & Hybrid
Hello Beautiful !!
Welcome to Luxxe Lash & Esthetics, I am a licensed Esthetician with a passion for beauty and people. I offer a variety of upscale services that are always customized off of your individual need because after all this is about YOU. I provide skincare services, waxing, eyelash extensions, brow makeovers and permanent makeup. Come receive the LUXXE EXPERIENCE💎
- Dermalogica
- PCA Skin
- Mink Lash Extensions
From her professional greeting, skin consultation, timely manner and a plethora of knowledge, she is the Charlotte esthetician to try. With the many complications I’ve been experiencing with my skin due to postpartum, she has already began returning my skin to its natural glow. I definitely recommend her services and will continue to be a client as I matriculate through my skin care journey.
This was my first experience with Faiza and it was a great one! The atmosphere for her loft is so comfortable and relaxing. Faiza has such a great personality and very knowledgeable of her work! I am so in love with my lashes! My husband had complimented me on the look, with that being said you know she will continue to have my services!
Wonderful job & experience with my lashes!
Faiza was very detail when providing services which is important to the customer. It shows the level of care she gives each customer. I highly recommend her. India G.
24 karat gold facial was absolutely fabulous! Fell asleep and woke up feeling like a rejuvenate Queen! I am a facial consumer who has finally found her spot! Quality products, service and first class treatment. See you at the next appointment. And by the way love your swag.
Soon as I walked in the mood was set from the music to the great customer service it felt like I was at home in my own comfort zone. It was my first facial and it was a great experience so great I actually fell asleep from the relaxation and comfort I will definitely be back for my next check up in 4 weeks I recommend anybody to get this service and experience it
I was one of Faiza first clients when she started doing lashes. I decided to get a facial since my skin was so dry and dull. She literally brought me back from the dead. I got a Dermaplaning add on and it was worth it. She definitely was informative and walked me through the whole experience. My skin is glowing! Thank you lady! You made me feel so beautiful for my baby shower!
I’ve had my lashes done all Charlotte and Faiza is absolutely the BEST! She’s very professional and it’s a great environment. My lashes are full and beautiful and last for weeks. I couldn’t be happier!
If you’re thinking about getting powder brows... do it! I love my brows! Thank you Faiza for such beautiful brows!
I was recently referred to Salon Lofts for lash extensions. I was a complete novice and had some concerns. I consulted with the Lead Esthetician, Faiza Maxwell and she expertly explained the process to me. Needless to say, I had the Luxxe Experience and couldn't be more pleased. I highly recommend her and any of the awesome services she provides. Cynthia Asifo
The atmosphere is so comfortable and relaxing the second you walk in. It was my first time ever doing something like this but I’m definitely going to be a monthly customer now. My skin looks and feels way better than it has in a long time.
Let me start by saying the entire experience was very professional and the service was EXCELLENT Needless to say I woke up Glowing!!! My girl even said something when I got home
What an awesome experience ! Faiza gave me a facial that was out of this world! She was so knowledgeable and attentive during the process. My skin looks and feels great and I can’t wait until our next visit ! Great Job Faiza! Thank you
If you would know me I’m the type of person that doesn’t like wearing makeup other then eye liner or lipgloss . But I wanted a more girly look so i talked to Faiza about it. She suggested for me to get ombre eyebrows and adding some lashes . When tell y’all it was the BEST decision I EVER made !!!! She did a amazing Job my eyebrows they look sooo natural
I was referred by beautician. First of all she was very friendly and the way she presented herself to me about her work, I knew was going to do a good job. She was very professional and about business. She gave a facial and lashes. Both services were great. I’m going back for a lash touch up this week. All I can say she is GREAT at what she do. Again thanks Faiza for your services. Courtney Tune
Faiza did an amazing job for my skin care. As a man sometimes it can be hard to find a good regimen to stick with. Thank you so much Health is wealth and she made me feel as though I was in a whole spa. The mens facial is amazing and I definitely will be back next month to keep it up!
Faiza did a amazing job on my facial, never really been big on skin care but she open my eye to how important it is and how much of a difference it makes. She had my skin glowing and it was definitely a relaxing experience...
I can’t put into words how much i enjoyed my facial with Faiza! My skin has been all over the place since giving birth. I enjoyed the in depth analysis on my skin. Not only that Faiza took the time to educate me on my skin type and recommend products that best suits my skin type. I left her table feeling relaxed glowing and more knowledgeable on my skin! It’s been four days and I’m getting constant compliments on my skin. 10/10
I went for my first Microdermabrasion facial with Faiza and loved it. Great service, such a relaxing atmosphere at Salonlofts. Faiza is so professional, kind and welcoming. She was very attentive to my skincare need and explained everything that she was going to do and the products I needed for my skin goal. My skin felt so much better after. Faiza will continue to be my skincare specialist.
I was feeling super insecure with my lack of lashes and eyebrows. They just would not grow. I tried so many eyebrow makeup and mascara but it still wasn't doing the trick. I spoke to Faiza about it and we worked up a plan specifically for me :) the appt was amazing from the beginning. She was very attentive and detailed describing the procedures and what step she was on. The end result was amazing!!!! I feel like a whole new woman! highly recommend!! I will be a repeat customer .
Wow experience for sure had me wanting to audition for a movie products that I bought are long lasting and healthy for my sensitive skin I be allready revisited for a express facial and can’t wait to go back to get treated like a superstar very professional and well educated
One of the best facials I’ve ever had!
Faiza did an excellent job on my eyebrows and eyelashes. From the time I walked in she made me feel as if we always known each other. She has a beautiful spirit and is very professional and efficient. Carolyn J.
I recieved a facial that left my skin rejuvenated and radiant. I was impressed by Faiza gentleness during this service as well as her knowledge of the products and advise she gives for self care. I had not had a facial in such a long time and I really felt comfortable and at ease with asking questions about the process. Also I had lashes that are so beautiful and natural looking, I have recieved sooooi many compliments on my lashes and will travel back to Charlotte from Maryland for my facials and lashes. I highly recommend Faiza's service. Mary W.
I had an amazing facial with Faiza! Not only did she take care of my skin, but she took the time to educate me on my skin and explained what she was doing every step of the way. It was an amazing and relaxing experience. And my skin is GLOWING! I rebooked my next facial as soon as we finished.
I really enjoyed my facial . The atmosphere was very relaxing and I noticed immediate results . Definitely will be back again !!
Amazing Facial, amazing ambiance and vibes, amazing customer service and techniques! All around Lashsnobb is a hidden gem in Charlotte on the come up, and is NOT one to miss! If you’re looking for a clean, professional, and knowledgeable service provider for your beauty needs, book Lashsnobb’s amazing services before she gets booked up!
Was my first time getting my lashes done and I was not disappointed. Faiza really outdid herself with my lash set. They perfectly accentuate my face. And they don’t bump up against my glasses. Definitely will be back!
Great experience. First time receiving a facial and my skin is glowing like never before. The days of just washing my face and using witch hazel are over. New recurring customer-locked in!
Received a facial and felt amazing afterwards, very relaxed and refreshed! My skin had a glow that I will have to come back to immulate. Very professional with a great ambience. Thank you!
First time getting my lashes done with Faiza and it was great experience. She took her time and made sure everything thing was perfect! I will highly recommend her!!
I want to thank you for such an amazing experience. You were very professional, considerate and kind. The atmosphere was very warming and inviting. I can honestly say it was the best salon experience I’ve ever had. You did an amazing job on my lashes and my facial. I can promise anyone who books an appointment you will have no regrets. Thank you Faiza for perfecting your craft.
What an amazing experience I had with my first facial and lash install!! The atmosphere was so warming and inviting. Very professional and a pure genuine spirit. My face feels amazing and my lashes are absolutely beautiful. Thank you for making me feel like a million bucks!! Cynthia
I have never been so relaxed. My face is soft and smooth. It feels like it is breathing. The service was amazing and the tech as well! If you want an amazing experience please try Luxxe Lash Anesthetics!
My first time having a facial with Faiza She was very professional and well sanitized. I almost fell asleep nice ambiance. I definitely will be back
I received my first facial with Faiza and the glow and light weight I felt on my Face was amazing. She did what needed to be done and I made sure I scheduled my next skin care appointment before I left. She is the best and helped me with what I needed to know was best for my skin a d daily wash routine
For my first time having a facial an gaining the knowledge on how to keep my skin clean and preventing acne from returning was amazing. Faiza did a great job an has created a very relaxing and professional atmosphere for all walks of life. I really appreciate her an highly recommend going to get your skin professionally cleaned.
Best service ever and the glow up, is in the dark. I will definately be back. Best estheticsan in Charlotte. Period!!!!
This was my first ever facial ! It was so relaxing. Faiza was very professional & informative. I’ll definitely be going back for my next one.
From the time I walked in to the time i left her services were amazing.She’s very welcoming and gets you comfortable so she can begin the procedure!!!! I was comfortable the whole time and felt relaxed! Highly recommend!
The best treatment ever. So professional. So relaxing ! I’ll definitely be returning once a month.
Faiza made my skin glow! I absolutely loved my microdermabrasion facial experience. My skin has life again and is no longer dry and dull. The studio is gorgeous and her service is phenomenal. This was the absolute best facial I've ever had. I can't wait for my next!!
I had a great experience with Lashsnobb! From the moment you walk in you are comfortable! Professional, friendly, knowledgeable, clean, honest, and provides the best customer service. The unique setup is what catches me, the beautiful wall mural that is coming about! I enjoy being able to walk in to a clean environment, slide my shoes off, jump up on the table, take my nap & wake up with my beautiful enhancement to my eyes! I’ll never see another “Lashsnobb” because she is prefect.
The best facial ever. My skin was noticeably brighter and smooth. Awesome experience,Very relaxing, and clean. I Recommend getting a facial with Faiza monthly
Great place to come and get your facials and eye lashes done!! Clean environment and great customer services.
Amazing Experience! Faiza is the best Lash tech in the Biz!!! She will work until your lashes are perfect. She is attentive to make sure your comfortable and also super professional!
My first experience getting lash extensions was amazing! It was a clean, beautiful, comfortable environment! Most importantly, my eyelashes were so beautiful! I've been getting compliments since I walked out the salon. Highly recommended. Byrd.
Beautiful salon suite! Super comfy , got my lashes done with Faiza! Will definitely be coming back . Great service, from one lash tech to another, I’m very pleased with my lashes!
I come here for my facials and eyelash extensions. Her facials are absolutely amazing and my skin gets compliments even when wearing a mask. She uses high quality products (which I love), is very knowledgeable and has great energy. My lashes are also gorgeous (they get compliments as well) and I don't lose too many prior to my fill ins. She uses high quality lashes and glue which is a must for me. You cant beat the price for the product. The suite is very personable, stylish and most importantly Clean :).
Customer Service was amazing !! My first time coming to her and I definitely will be coming back. Ms.Fazia’s suite was so beautiful I loved the amazing mural on the wall and it smelled so good in there. Very friendly and gave me great knowledge about the aftercare.
Loft 14
-
-
Women & Men waxing
-
Underarm wax
$20
-
Nostril wax
$15
-
Lip wax
$8
-
Chin wax
$15
-
Sideburn wax
$15
-
Stomach wax
$25 and up
-
Chest wax
$55
-
Full buttocks wax
$25 to $50
-
Back wax
$65
-
Underarm wax
-
Brows & Beyond
-
Brow Tint
$30 to $45
-
Brow Lamination
$40
-
Henna Brows
$50
-
Powder Brows Touch Up (12months+)
$175 and up
-
Brow Tint
-
Eyelash Extensions
-
Lash removal
$30
-
Lash bath
$15
-
Flirty lash set
$35 to $50
-
Lash lift & tint
$75
-
Wispy add-on
$15
-
Lash fill 1 week
$40
-
Lash removal
-
Facials
-
Skin analysis
$35 to $50
-
Express Facial
$50
-
Kids Facial
$50
-
Men’s Facial
$85 to $130
-
Facial
$85
-
Acne Facial
$85 to $125
-
Hydro Jelly Facial
$100
-
High Frequency Facial
$125 and up
-
Microdermabrasion Facial
$150 and up
-
Hydrodermabrasion Facial
$150 and up
-
24KT Gold Facial
$130 and up
-
Back Facial
$100
-
Microdermabrasion + Chemical Peel
$225 and up
-
Skin analysis
-
Chemical Peels
-
Chemical Peel
$125
-
3 Chemical peels
$300
-
Chemical Peel
-
Training Classes 1:1
-
Classic & Hybrid
$599
-
Volume & Mega Volume
$200
-
Wispy Lashes
$200
-
Classic & Hybrid
Hello Beautiful !!
Welcome to Luxxe Lash & Esthetics, I am a licensed Esthetician with a passion for beauty and people. I offer a variety of upscale services that are always customized off of your individual need because after all this is about YOU. I provide skincare services, waxing, eyelash extensions, brow makeovers and permanent makeup. Come receive the LUXXE EXPERIENCE💎
- Dermalogica
- PCA Skin
- Mink Lash Extensions
From her professional greeting, skin consultation, timely manner and a plethora of knowledge, she is the Charlotte esthetician to try. With the many complications I’ve been experiencing with my skin due to postpartum, she has already began returning my skin to its natural glow. I definitely recommend her services and will continue to be a client as I matriculate through my skin care journey.
This was my first experience with Faiza and it was a great one! The atmosphere for her loft is so comfortable and relaxing. Faiza has such a great personality and very knowledgeable of her work! I am so in love with my lashes! My husband had complimented me on the look, with that being said you know she will continue to have my services!
Wonderful job & experience with my lashes!
Faiza was very detail when providing services which is important to the customer. It shows the level of care she gives each customer. I highly recommend her. India G.
24 karat gold facial was absolutely fabulous! Fell asleep and woke up feeling like a rejuvenate Queen! I am a facial consumer who has finally found her spot! Quality products, service and first class treatment. See you at the next appointment. And by the way love your swag.
Soon as I walked in the mood was set from the music to the great customer service it felt like I was at home in my own comfort zone. It was my first facial and it was a great experience so great I actually fell asleep from the relaxation and comfort I will definitely be back for my next check up in 4 weeks I recommend anybody to get this service and experience it
I was one of Faiza first clients when she started doing lashes. I decided to get a facial since my skin was so dry and dull. She literally brought me back from the dead. I got a Dermaplaning add on and it was worth it. She definitely was informative and walked me through the whole experience. My skin is glowing! Thank you lady! You made me feel so beautiful for my baby shower!
I’ve had my lashes done all Charlotte and Faiza is absolutely the BEST! She’s very professional and it’s a great environment. My lashes are full and beautiful and last for weeks. I couldn’t be happier!
If you’re thinking about getting powder brows... do it! I love my brows! Thank you Faiza for such beautiful brows!
I was recently referred to Salon Lofts for lash extensions. I was a complete novice and had some concerns. I consulted with the Lead Esthetician, Faiza Maxwell and she expertly explained the process to me. Needless to say, I had the Luxxe Experience and couldn't be more pleased. I highly recommend her and any of the awesome services she provides. Cynthia Asifo
The atmosphere is so comfortable and relaxing the second you walk in. It was my first time ever doing something like this but I’m definitely going to be a monthly customer now. My skin looks and feels way better than it has in a long time.
Let me start by saying the entire experience was very professional and the service was EXCELLENT Needless to say I woke up Glowing!!! My girl even said something when I got home
What an awesome experience ! Faiza gave me a facial that was out of this world! She was so knowledgeable and attentive during the process. My skin looks and feels great and I can’t wait until our next visit ! Great Job Faiza! Thank you
If you would know me I’m the type of person that doesn’t like wearing makeup other then eye liner or lipgloss . But I wanted a more girly look so i talked to Faiza about it. She suggested for me to get ombre eyebrows and adding some lashes . When tell y’all it was the BEST decision I EVER made !!!! She did a amazing Job my eyebrows they look sooo natural
I was referred by beautician. First of all she was very friendly and the way she presented herself to me about her work, I knew was going to do a good job. She was very professional and about business. She gave a facial and lashes. Both services were great. I’m going back for a lash touch up this week. All I can say she is GREAT at what she do. Again thanks Faiza for your services. Courtney Tune
Faiza did an amazing job for my skin care. As a man sometimes it can be hard to find a good regimen to stick with. Thank you so much Health is wealth and she made me feel as though I was in a whole spa. The mens facial is amazing and I definitely will be back next month to keep it up!
Faiza did a amazing job on my facial, never really been big on skin care but she open my eye to how important it is and how much of a difference it makes. She had my skin glowing and it was definitely a relaxing experience...
I can’t put into words how much i enjoyed my facial with Faiza! My skin has been all over the place since giving birth. I enjoyed the in depth analysis on my skin. Not only that Faiza took the time to educate me on my skin type and recommend products that best suits my skin type. I left her table feeling relaxed glowing and more knowledgeable on my skin! It’s been four days and I’m getting constant compliments on my skin. 10/10
I went for my first Microdermabrasion facial with Faiza and loved it. Great service, such a relaxing atmosphere at Salonlofts. Faiza is so professional, kind and welcoming. She was very attentive to my skincare need and explained everything that she was going to do and the products I needed for my skin goal. My skin felt so much better after. Faiza will continue to be my skincare specialist.
I was feeling super insecure with my lack of lashes and eyebrows. They just would not grow. I tried so many eyebrow makeup and mascara but it still wasn't doing the trick. I spoke to Faiza about it and we worked up a plan specifically for me :) the appt was amazing from the beginning. She was very attentive and detailed describing the procedures and what step she was on. The end result was amazing!!!! I feel like a whole new woman! highly recommend!! I will be a repeat customer .
Wow experience for sure had me wanting to audition for a movie products that I bought are long lasting and healthy for my sensitive skin I be allready revisited for a express facial and can’t wait to go back to get treated like a superstar very professional and well educated
One of the best facials I’ve ever had!
Faiza did an excellent job on my eyebrows and eyelashes. From the time I walked in she made me feel as if we always known each other. She has a beautiful spirit and is very professional and efficient. Carolyn J.
I recieved a facial that left my skin rejuvenated and radiant. I was impressed by Faiza gentleness during this service as well as her knowledge of the products and advise she gives for self care. I had not had a facial in such a long time and I really felt comfortable and at ease with asking questions about the process. Also I had lashes that are so beautiful and natural looking, I have recieved sooooi many compliments on my lashes and will travel back to Charlotte from Maryland for my facials and lashes. I highly recommend Faiza's service. Mary W.
I had an amazing facial with Faiza! Not only did she take care of my skin, but she took the time to educate me on my skin and explained what she was doing every step of the way. It was an amazing and relaxing experience. And my skin is GLOWING! I rebooked my next facial as soon as we finished.
I really enjoyed my facial . The atmosphere was very relaxing and I noticed immediate results . Definitely will be back again !!
Amazing Facial, amazing ambiance and vibes, amazing customer service and techniques! All around Lashsnobb is a hidden gem in Charlotte on the come up, and is NOT one to miss! If you’re looking for a clean, professional, and knowledgeable service provider for your beauty needs, book Lashsnobb’s amazing services before she gets booked up!
Was my first time getting my lashes done and I was not disappointed. Faiza really outdid herself with my lash set. They perfectly accentuate my face. And they don’t bump up against my glasses. Definitely will be back!
Great experience. First time receiving a facial and my skin is glowing like never before. The days of just washing my face and using witch hazel are over. New recurring customer-locked in!
Received a facial and felt amazing afterwards, very relaxed and refreshed! My skin had a glow that I will have to come back to immulate. Very professional with a great ambience. Thank you!
First time getting my lashes done with Faiza and it was great experience. She took her time and made sure everything thing was perfect! I will highly recommend her!!
I want to thank you for such an amazing experience. You were very professional, considerate and kind. The atmosphere was very warming and inviting. I can honestly say it was the best salon experience I’ve ever had. You did an amazing job on my lashes and my facial. I can promise anyone who books an appointment you will have no regrets. Thank you Faiza for perfecting your craft.
What an amazing experience I had with my first facial and lash install!! The atmosphere was so warming and inviting. Very professional and a pure genuine spirit. My face feels amazing and my lashes are absolutely beautiful. Thank you for making me feel like a million bucks!! Cynthia
I have never been so relaxed. My face is soft and smooth. It feels like it is breathing. The service was amazing and the tech as well! If you want an amazing experience please try Luxxe Lash Anesthetics!
My first time having a facial with Faiza She was very professional and well sanitized. I almost fell asleep nice ambiance. I definitely will be back
I received my first facial with Faiza and the glow and light weight I felt on my Face was amazing. She did what needed to be done and I made sure I scheduled my next skin care appointment before I left. She is the best and helped me with what I needed to know was best for my skin a d daily wash routine
For my first time having a facial an gaining the knowledge on how to keep my skin clean and preventing acne from returning was amazing. Faiza did a great job an has created a very relaxing and professional atmosphere for all walks of life. I really appreciate her an highly recommend going to get your skin professionally cleaned.
Best service ever and the glow up, is in the dark. I will definately be back. Best estheticsan in Charlotte. Period!!!!
This was my first ever facial ! It was so relaxing. Faiza was very professional & informative. I’ll definitely be going back for my next one.
From the time I walked in to the time i left her services were amazing.She’s very welcoming and gets you comfortable so she can begin the procedure!!!! I was comfortable the whole time and felt relaxed! Highly recommend!
The best treatment ever. So professional. So relaxing ! I’ll definitely be returning once a month.
Faiza made my skin glow! I absolutely loved my microdermabrasion facial experience. My skin has life again and is no longer dry and dull. The studio is gorgeous and her service is phenomenal. This was the absolute best facial I've ever had. I can't wait for my next!!
I had a great experience with Lashsnobb! From the moment you walk in you are comfortable! Professional, friendly, knowledgeable, clean, honest, and provides the best customer service. The unique setup is what catches me, the beautiful wall mural that is coming about! I enjoy being able to walk in to a clean environment, slide my shoes off, jump up on the table, take my nap & wake up with my beautiful enhancement to my eyes! I’ll never see another “Lashsnobb” because she is prefect.
The best facial ever. My skin was noticeably brighter and smooth. Awesome experience,Very relaxing, and clean. I Recommend getting a facial with Faiza monthly
Great place to come and get your facials and eye lashes done!! Clean environment and great customer services.
Amazing Experience! Faiza is the best Lash tech in the Biz!!! She will work until your lashes are perfect. She is attentive to make sure your comfortable and also super professional!
My first experience getting lash extensions was amazing! It was a clean, beautiful, comfortable environment! Most importantly, my eyelashes were so beautiful! I've been getting compliments since I walked out the salon. Highly recommended. Byrd.
Beautiful salon suite! Super comfy , got my lashes done with Faiza! Will definitely be coming back . Great service, from one lash tech to another, I’m very pleased with my lashes!
I come here for my facials and eyelash extensions. Her facials are absolutely amazing and my skin gets compliments even when wearing a mask. She uses high quality products (which I love), is very knowledgeable and has great energy. My lashes are also gorgeous (they get compliments as well) and I don't lose too many prior to my fill ins. She uses high quality lashes and glue which is a must for me. You cant beat the price for the product. The suite is very personable, stylish and most importantly Clean :).
Customer Service was amazing !! My first time coming to her and I definitely will be coming back. Ms.Fazia’s suite was so beautiful I loved the amazing mural on the wall and it smelled so good in there. Very friendly and gave me great knowledge about the aftercare.